●8 specified raw materials (eggs, milk, wheat, shrimp, crab, peanuts, buckwheat, and walnuts) are indicated on the pictogram.
●Since it is difficult to obtain accurate information from suppliers on the 20 items that are equivalent to the specified raw materials because they are not required to be labeled, in principle, our hotel only discloses information on the 8 specified raw materials that are required to be labeled.
●In our daily cooking operations, we handle foods and ingredients that contain 8 specified raw materials and other allergenic substances not indicated on the label, and we use the same cooking utensils and cooking oil for cooking. Although all dishes and utensils are thoroughly cleaned, there is a possibility that small amounts of allergenic substances may be mixed in with the food due to the environment of the kitchen facilities. Therefore, please understand that we are not able to provide food that is completely free of allergenic substances.
●When serving buffet dishes, we use the same tongs and utensils as those used for other dishes that contain allergens.
Please note that there may be cases of contamination due to customers using a single pair of tongs to pick up multiple dishes, or the tongs and utensils may be mixed with food containing allergens.
●For guests who are concerned that allergen removal cannot be guaranteed, or who are concerned about contamination from cooking utensils, we may have no choice but to refuse to provide meals, considering the safety of our guests first and foremost.
We allow only commercially prepared items to be brought in excluding homemade dishes (for food safety reasons). We kindly ask that you also prepare the necessary utensils, such as paper plates.
(Please contact the hotel in advance if you wish to bring your own tableware.)
●Before using this service, please confirm the above information and make your own final decision.
●Since it is difficult to obtain accurate information from suppliers on the 20 items that are equivalent to the specified raw materials because they are not required to be labeled, in principle, our hotel only discloses information on the 8 specified raw materials that are required to be labeled.
●In our daily cooking operations, we handle foods and ingredients that contain 8 specified raw materials and other allergenic substances not indicated on the label, and we use the same cooking utensils and cooking oil for cooking. Although all dishes and utensils are thoroughly cleaned, there is a possibility that small amounts of allergenic substances may be mixed in with the food due to the environment of the kitchen facilities. Therefore, please understand that we are not able to provide food that is completely free of allergenic substances.
●When serving buffet dishes, we use the same tongs and utensils as those used for other dishes that contain allergens.
Please note that there may be cases of contamination due to customers using a single pair of tongs to pick up multiple dishes, or the tongs and utensils may be mixed with food containing allergens.
●For guests who are concerned that allergen removal cannot be guaranteed, or who are concerned about contamination from cooking utensils, we may have no choice but to refuse to provide meals, considering the safety of our guests first and foremost.
We allow only commercially prepared items to be brought in excluding homemade dishes (for food safety reasons). We kindly ask that you also prepare the necessary utensils, such as paper plates.
(Please contact the hotel in advance if you wish to bring your own tableware.)
●Before using this service, please confirm the above information and make your own final decision.
